Contact — Quotes & Product Support
Need a custom Framer site or help with a product you’ve bought?
Use the forms below and we’ll get back to you within one business day. Email hello@cheapframertemplates.com or book a 30-minute intro call to chat through your project or support need.
Enquiries (Custom Sites & Services)
Tell us what you’re building and how we can help.
We’ll review your notes, confirm scope and timelines, and send next steps (or a quick quote) promptly.
Product Support (Purchased Templates, Components & Plugins)
Stuck on setup or seeing unexpected behaviour?
Log a ticket with your order details and steps to reproduce so we can help quickly.
FAQs (Contact & Support)
Straight answers to the common questions—compatibility, custom tweaks, migrations and add‑ons. If you don’t see your question, drop me a line.
1. How fast do you respond to contact and support requests?
We aim to reply within one business day. Blocking bugs affecting live sites are prioritised.
2. What details help you quote a custom Framer website quickly?
Share your goals, key pages, integrations (e.g. Calendly, CRM, GA4, payments), timeline, and a budget range. Links to examples help.
3. Do you customise your Framer templates or migrate WordPress/Webflow sites?
Yes. We tailor templates, port content, maintain URL structures with redirects, and map CMS collections. We can refresh the design during migration if needed.
4. What’s included with template/component/plugin support?
Installation guidance, documented features, and bug fixes. Custom features, major redesigns, or third-party scripts fall under paid work.
5. Which integrations do you set up?
Calendly, GA4, HubSpot/Pipedrive, Mailchimp/ConvertKit, Stripe/Lemon Squeezy, and common embeds such as maps and reviews.
6. Do you offer refunds?
Digital products are generally non-refundable once downloaded. If we can’t resolve a technical issue covered by support, we’ll review on a case-by-case basis.
7. Can you work under NDA or white-label for agencies?
Yes—NDA and white-label are available on request.
8. How long does a typical custom build take?
Small sites usually take 1–2 weeks, medium projects 2–4 weeks. Complex integrations or larger scopes may take longer.
9. Do your products include structured SEO basics?
Yes. Titles and meta/OG are set up, with clean HTML structure. We can add schema and extra performance work on request.
10. What licences apply to your templates/components/plugins?
Licences are single-site unless noted. Contact us for multi-site or client licences.
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